Bienvenida / Sus datos personales

Personal Information

Personal Information and cookies

Cookies / Personal data

When you visit our site (www.sanimarin.com), cookies are stored on your computer, mobile phone, or tablet.

We use cookies to enable you, for example, to log in and access your account, manage your basket, and customise your offers.

In total, we use three types of cookies:

– CMS cookies, with which the site was created

– Analytics cookies

– Third-party cookies from advertising networks

This page will help you to better understand how cookies work and how to configure them.

WHAT IS A COOKIE?

A cookie is a small text file (code) stored on your computer when you visit a site or click on an advertisement. Among other things, the purpose of cookies is to collect information about your web browsing and send you personalised services.

In your computer, cookies are managed by your Internet browser.

DIFFERENT ISSUERS

SFA / SANIMARIN cookies

These are cookies stored on your computer by www.sanimarin.com for navigation and optimisation of our services on the site.

Third-party cookies

These are cookies stored by third-party companies while you browse our site (for example, advertising networks: Google or YouTube) in order to provide you with promotional offers.

We do not control the cookies stored by the advertising networks acting on their own behalf.

DIFFERENT TYPES OF COOKIES

Different types of cookies are used on our site, and they each have a different purpose. Some are required for your use of our site.

REQUIRED COOKIES

These cookies are necessary to enable the key functionality of the site and are automatically activated when you use this site.

Examples of permitted functionalities

– Saving login information and providing a secure connection

– Saving the progress of a task or transaction

Examples of NON-permitted functionalities

– Analysing use of the site to provide personalised content

– Gathering statistics to optimise the site’s functionality

– Remembering what’s in your basket

– Allowing third parties to provide social media sharing tools

– Having greater consistency in the appearance of the site

– Offering you promotions and advertisements that match your interests

– Allowing third parties to provide you with ads that match your interests

– Allowing sharing of pages on social networks

– Allowing comments to be published

FUNCTIONAL COOKIES

These cookies enable additional features such as saving preferences, enabling social interactions, and analysing usage to optimise the site.

Examples of permitted functionalities

– Saving login information and providing a secure connection

– Saving the progress of a task or transaction

– Analysing use of the site to provide personalised content

– Gathering statistics to optimise the site’s functionality

– Remembering what’s in your basket

– Allowing third parties to provide social media sharing tools

– Greater consistency in the appearance of the site

Examples of NON-permitted functionalities

– Offering you promotions and advertisements that match your interests

– Allowing third parties to show you ads that match your interests on sites other than Oracle sites

– Allowing users to share pages with social networks

– Allowing comments to be published

ADVERTISING COOKIES

These cookies are used by us and by third parties to offer advertisements that correspond to your interests.

Examples of permitted functionalities

– Saving login information and providing a secure connection

– Saving the progress of a task or transaction

– Analysing use of the site to provide personalised content

– Gathering statistics to optimise the site’s functionality

– Remembering what’s in your basket

– Allowing third parties to provide social media sharing tools

– Greater consistency in the appearance of the site

– Offering you promotions and advertisements that match your interests

– Allowing third parties to show you ads that match your interests on sites other than Oracle sites

– Allowing users to share pages with social networks

– Allowing comments to be published

ACCEPTING OR REFUSING COOKIES

There are a few ways that you can manage cookies.

Your Internet browser settings

Whenever you want, you can choose to disable cookies. Your browser can also be set to notify you of the cookies that are stored on your computer and prompt you to accept them or not. You can accept or refuse cookies on a case-by-case basis, or you can block them systematically once and for all.

Please note that this setting is likely to change your conditions of access to our services that require the use of cookies.

If your browser is configured to block all cookies, you will not be able to make purchases or take advantage of essential features of our site, such as saving items in your basket or receiving personalised recommendations. In order to manage cookies as closely as possible to your expectations, we would invite you to configure your browser taking into account the purpose of cookies as mentioned above.

How to control or prevent registration of cookies:

Each browser’s configuration is different. You should find a description in your browser’s ‘Help’ function, which will tell you how to change your settings for cookies.

You can disable cookies by following these instructions:

1/ if you are using Internet Explorer

In Internet Explorer, click the “Tools” button, and then click “Internet options”.

In the “General” tab, under “Browsing history”, click “Settings”.

Click the “View files” button.

Click the “Name” column header to sort all files in alphabetical order, then browse through the list until you see files that begin with “Cookie” (all cookies have this prefix and usually contain the name of the website that created the cookie).

Close the window that contains the list of files, and then click “OK” twice to return to Internet Explorer.

2/ if you are using Firefox

Go to the “Tools” tab of the browser and select the “Options” menu

In the window that appears, choose “Privacy”, and click on “Show cookies”.

3/ if you are using Safari

In your browser, choose the “Edit” menu, then “Preferences”.

Click on “Security” and then on “Show cookies”.

After deleting cookies, click “Done”.

4/ if you are using Google Chrome

Click on the “Tools” menu icon, select “Options”, then click on the “Advanced options” tab and go to the “Privacy” section.

Click the “Show Cookies” button.

Delete cookies and click “Close” to return to your browser

MORE INFORMATION

For more information on how cookies work, please visit the Information Commissioner’s Office website at:  https://ico.org.uk/media/for-organisations/documents/1545/cookies_guidance.pdf

Note: If you block cookies in your browser, your device will no longer be tracked when you visit our website. However, please note that by blocking cookies, you will also block features of our site and it may not work properly.

Privacy Policy

Who we are

SFA (Société Française d’Assainissement) – office address: 41 bis, avenue Bosquet 75007 Paris – France.

Personal information from customers will be gathered and processed in accordance with the following privacy policy and in compliance with the relevant and current data protection Regulation and law. This policy provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

What information do we collect and why?

SFA/SANIMARIN processes your personal information to meet our legal, statutory and contractual obligations and to provide you with information about our products and services. We will not collect any unnecessary personal data from you and do not process your information in any way, other than specified in this document. If you do not wish to provide your personal information to SFA we may not be able to provide you with the information you have requested from us and we may not be able to offer some or all of our products or services without it.

What personal data do we collect from you?

  • Name
  • Home address and/or business address
  • Personal email and/or business email
  • Contact phone number(s)
  • Credit card details (if purchasing through our e-commerce Pro site)
  • Purchase information (if completing our Warranty details)
  • IP address

 The data collection process:

  • Your name and email address are required when you sign up to specific sections of the SANIMARIN website (for example, for Brochure request or Contact Us).
  • Your IP address will be collected when you visit our website.
  • When you contact SANIMARIN through any of the social media channels we will require you to agree to providing us with your email address and contact phone number.
  • If you send us a private or direct message via social media the message will be stored and shared internally within the SFA/SANIMARIN electronic systems, but it will not be shared with any other organisations outside of the SFA Group.
  • Website orders for the Pro website will require your name, address, postcode, phone number, email address and credit card details. However, these details will not be shared with any other organisations outside of the SFA Group.
  • When you interact with SANIMARIN by contacting us by email or for employment opportunities that require you send through a CV, you will be sending an email directly to SFA. Your details will be only be held for as long as required for us to complete your enquiry.

If you are under 16 years of age, you MUST obtain parental consent before providing any personal information to us.

If you are or you choose to provide us with personal data over the internet, you should be aware that data transmission via this medium cannot be guaranteed to be 100% secure.  Whilst we will take all reasonable efforts to protect such personal data, you must acknowledge that we cannot ensure or warrant the security of any personal data provided by these means and you provide it to us at your own risk.  Once received, please be assured that SFA Group have taken all reasonable security measures of storage and protection to prevent unauthorised access of this data.  If, despite our security precautions, personal data is inadvertently disclosed, we shall use all reasonable means to limit and remedy the disclosure, whilst also following the necessary procedures to report such breaches of security. Full procedures are available through SFA Head Office, France, address above).

Use of your personal data

SANIMARIN/SFA takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this policy. Where you have consented to us providing you with product information and marketing, you are free to withdraw consent at any time.  The purposes and reasons for processing your personal data are detailed below:

  • Providing access to browse our site;
  • Providing the services you have requested;
  • Contacting you regarding our products and services;
  • Responding to your enquiries or processing your requests in relation to your information;
  • Administering and maintaining our customer records;
  • For system administration and to monitor your usage of the site;
  • Providing other relevant marketing information which we think you may find of interest through marketing campaigns and communications;
  • Undertaking product or customer research and development.

Please see below for details regarding the use of your data by third parties.

Your rights under the General Data Protection Regulations (GDPR)

You have the right to access any personal information that SFA processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Processing of your personal information

As part of the SFA Group, the SANIMARIN website is hosted by our parent company and will therefore use the IT and computer resources of the group but will not share or disclose any of your personal information outside of the group without your consent, other than for the purposes specified in this policy or where there is a legal requirement. The overall Group policies concerning data protection can be sourced through SFA France at the address given above.  SFA  may use third parties on occasion to provide data monitoring services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the European data protection laws and any other appropriate confidentiality and security measures.

Like many other companies, we use Google Analytics to provide us with statistics for website performance, visitor numbers and goal conversion rates.

The SFA Group and SANIMARIN/SFA take every reasonable measure and precaution to protect and secure your personal data from unauthorised access, alteration, disclosure or destruction. On behalf of the Group, SFA have stringent security measures in place, including SSL certificates to protect our websites. SFA comply with GDPR by ensuring that all data collected is held with retention periods, anonymity of data where possible and correct disposal procedures.

How long can we keep your data for?

SFA only ever retains personal information for as long as is necessary. Where you have given consent to us to use your details for direct marketing purposes, we will keep such data until you notify us otherwise and/or withdraw your consent. We may contact you from time to time to update our records and check that you are happy for us to still have your data on our systems.

Where we store your personal data

The data that we collect from you will usually be stored within the European Economic Area (EEA).

Marketing Promotions & Offers

Occasionally, SFA  would like to contact you with details of our new product/special offers/services/competitions/newsletters and promotions. If you do not consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting : dpo@sanimarin.com.

Complaints Procedure

SFA only processes your personal information  in compliance with this privacy notice and in accordance with the current and relevant data protection laws.  If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with us and/or the supervisory authority:

SFA – 41 bis Avenue Bosquet, 75007 – Paris

Telephone: +33(0)1 44 82 39 10

The Information Commissioner’s Office (ICO) is responsible for enforcing GDPR in the UK. They can be contacted at:ICO, Wycliffe House,Water Lane, Wilmslow,Cheshire SK9 5AF

Telephone: 0303 123 1113.

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